Terms of Service

Effective Date: 02/10/2026

1. Acceptance of Terms

Welcome to Scribeist ("we," "our," "us," or the "Company"). Scribeist is operated by Scribeist Studio, based in Canada. By accessing or using https://scribeist.com (the "Site") or any related services, features, content, or applications (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree with any part of these Terms, you must not use the Service. Your use of the Service constitutes your acceptance of these Terms and creates a legally binding agreement between you and Scribeist.

These Terms should be read in conjunction with our Privacy Policy and AI Usage Policy, which are incorporated by reference.

2. Description of Service

Scribeist is a writing platform designed to support authors, writers, and creative professionals. Our Service provides tools for:

  • Creating, editing, and organizing written content
  • Manuscript management and project organization
  • Writing analytics and insights
  • Optional AI-powered features (subject to our AI Usage Policy)
  • Cloud storage and synchronization across devices
  • Export and backup capabilities

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

3. Eligibility and Account Registration

Account Creation

To access certain features, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate and current
  • Maintain the security and confidentiality of your login credentials
  • Notify us immediately of any unauthorized access or security breach
  • Accept responsibility for all activities that occur under your account

Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. You agree not to share your account with others. We are not liable for any loss or damage arising from your failure to protect your account information.

4. Subscription Plans and Payments

Subscription Tiers

We offer various subscription plans with different features and pricing. Current plan details are available on our website. We reserve the right to modify our subscription plans, pricing, and features at any time.

Payment Processing

All payments are processed securely through Stripe, a third-party payment processor. We do not store or process your payment card information on our servers. By making a purchase, you agree to Stripe's terms of service and privacy policy.

Billing and Automatic Renewal

  • Subscriptions automatically renew at the end of each billing period (monthly or annually) unless cancelled
  • You will be charged the then-current rate for your subscription plan
  • We will notify you of any price changes before your next billing cycle
  • You authorize us to charge your payment method on a recurring basis
  • All fees are non-refundable except as required by law or as explicitly stated in our refund policy

Cancellation

You may cancel your subscription at any time through your account settings or by contacting support@scribeist.com. Cancellations take effect at the end of your current billing period. You will retain access to paid features until the end of the paid period.

After cancellation, your account will revert to a free plan (if available) or be subject to data retention policies outlined in our Privacy Policy.

Refund Policy

Generally, all fees are non-refundable. However, we may provide refunds at our sole discretion in cases of:

  • Service outages or significant technical issues
  • Duplicate charges or billing errors
  • Requests made within 7 days of initial purchase for annual plans

To request a refund, contact support@scribeist.com with details of your request.

Failed Payments

If a payment fails, we will attempt to charge your payment method again. If payment continues to fail, we may suspend or downgrade your account. You are responsible for any fees charged by your payment provider due to failed payment attempts.

Taxes

You are responsible for any applicable taxes, duties, or government charges. We will collect such amounts if required by law.

5. User Content and Intellectual Property Rights

Your Ownership of Content

You retain full ownership and all intellectual property rights to any content you create, upload, or store on our Service ("User Content"). This includes manuscripts, stories, notes, outlines, and any other creative work.

We do not claim any ownership rights to your User Content. Your creative work is yours, and using our Service does not transfer any ownership to us.

License Grant to Scribeist

By using our Service, you grant us a limited, non-exclusive, royalty-free, worldwide license to:

  • Store, host, and backup your User Content on our servers
  • Display your User Content to you across your devices
  • Process your User Content to provide Service features (e.g., word counts, analytics)
  • Transmit your User Content to third-party AI services when you explicitly activate AI features
  • Make technical copies necessary to operate and maintain the Service

This license exists solely to enable us to provide the Service and terminates when you delete your User Content or close your account, subject to reasonable retention periods for backups.

AI-Generated Content

When you use optional AI features, any content generated by AI ("AI Output") is assigned to you by our third-party AI providers, subject to their terms and applicable law. You retain ownership of AI Output. For more details, see our AI Usage Policy.

Scribeist's Intellectual Property

All aspects of the Service, including but not limited to the website design, software, logos, trademarks, features, and functionality, are owned by or licensed to Scribeist and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless expressly permitted by law or with our written permission.

User Representations

You represent and warrant that:

  • You own or have the necessary rights to all User Content you upload
  • Your User Content does not infringe on the intellectual property or other rights of any third party
  • You have obtained all necessary permissions, licenses, or consents for any third-party content

6. Acceptable Use Policy

You agree not to use the Service to:

Prohibited Activities

  • Violate any applicable laws, regulations, or third-party rights
  • Upload or transmit malware, viruses, or malicious code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Use automated tools (bots, scrapers) without permission
  • Engage in any activity that imposes unreasonable load on our infrastructure
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Remove or modify any copyright, trademark, or proprietary notices
  • Use the Service to harass, abuse, or harm others
  • Impersonate any person or entity or falsely state your affiliation
  • Share your account credentials or allow unauthorized access
  • Sell, rent, or lease access to your account or the Service
  • Use the Service to store or distribute illegal content

Content Restrictions

While we respect creative freedom, you may not upload or store content that:

  • Infringes on intellectual property rights
  • Contains child sexual abuse material (CSAM)
  • Violates privacy rights or contains unauthorized personal information
  • Is used to facilitate illegal activity

We reserve the right to investigate and take appropriate action against anyone who violates this Acceptable Use Policy, including removing content, suspending or terminating accounts, and reporting to law enforcement.

7. Copyright and DMCA

We respect the intellectual property rights of others. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information:

  • An electronic or physical signature of the person authorized to act on behalf of the copyright owner
  • A description of the copyrighted work you claim has been infringed
  • A description of where the allegedly infringing material is located on our Service
  • Your contact information (address, telephone number, email address)
  • A statement that you have a good faith belief that the disputed use is not authorized
  • A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner

Send DMCA notices to: support@scribeist.com

We may terminate accounts of repeat infringers in accordance with the Digital Millennium Copyright Act (DMCA).

8. Third-Party Services and Links

Our Service integrates with and links to third-party services, including:

  • Payment processing (Stripe)
  • AI services (OpenAI, Anthropic/Claude, Perplexity)
  • Other third-party tools and integrations

These third-party services have their own terms of service and privacy policies. We are not responsible for the content, functionality, or practices of third-party services. Your use of third-party services is at your own risk and subject to their terms.

Links to third-party websites or services do not constitute an endorsement. We encourage you to review the terms and policies of any third-party services you access.

9. Data Backup and Loss

While we implement backup procedures to protect your data, you are solely responsible for maintaining your own backup copies of your User Content.

Some of the subscription plans include additional backup options, but these are not a substitute for your own backups.

We strongly recommend that you regularly export and back up your User Content to prevent data loss due to:

  • Accidental deletion
  • Account termination
  • Technical issues or outages
  • Other unforeseen events

Our Service provides export features to help you maintain local copies of your work. Use these features regularly to protect your creative content.

10. Service Modifications and Availability

We reserve the right to:

  • Modify, suspend, or discontinue any aspect of the Service at any time
  • Impose limits on certain features or restrict access to parts of the Service
  • Perform maintenance that may temporarily interrupt Service availability
  • Change pricing, subscription plans, or feature availability

We will provide reasonable notice of material changes when possible. We are not liable to you or any third party for any modification, suspension, or discontinuance of the Service.

11. Termination

Termination by You

You may terminate your account at any time by:

You should export your User Content before deleting your account, as deletion is permanent.

Termination by Scribeist

We may suspend or terminate your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Non-payment of fees
  • At our discretion if we believe termination is necessary to protect our Service, users, or interests

Effect of Termination

Upon termination:

  • Your right to access and use the Service immediately ceases
  • We may delete your User Content in accordance with our data retention policies
  • You remain liable for all fees and charges incurred prior to termination
  • Sections of these Terms that by their nature should survive termination will survive (including ownership provisions, warranty disclaimers, indemnity, and limitations of liability)

12. Disclaimers and Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, Scribeist disclaims all warranties, express or implied, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties that the Service will be uninterrupted, secure, or error-free
  • Warranties regarding the accuracy, reliability, or completeness of content
  • Warranties that defects will be corrected
  • Warranties regarding AI-generated content accuracy or quality

13. Contact Us

If you have any questions about these Terms, contact us at:

Email: support@scribeist.com

Website: https://scribeist.com

By using our Site, you agree to these Terms of Service.